Terms of Service

1. Acceptance of Terms

By accessing and using Userletters ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Userletters provides embeddable feedback widgets that allow website owners to collect and manage user feedback. The Service includes feedback collection, management dashboard, and email notifications.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Collect or store personal data about other users without their consent
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any portion of the Service
• Use the Service to send spam or unsolicited messages

5. Data Collection and Usage

The Service collects feedback data submitted through your embedded widgets. You are responsible for ensuring you have the necessary permissions to collect this data and for complying with applicable data protection laws.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Userletters and are protected by international copyright, trademark, and other intellectual property laws.

7. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. Subscription fees are non-refundable except as required by law. You can cancel your subscription at any time.

8. Limitation of Liability

Userletters shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms of Service.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

11. Contact Information

For questions about these Terms of Service, please contact us through the feedback form on our website.